Legal notice and privacy

This English version is provided for convenience. The French version is the reference text.

Website publisher

Easyfly, legal form and company name, registered with the RCCM under number RCCM, unique identification number (NIU) NIU.

Registered office: , . Phone: . Email: .

Publication director: name of the person in charge.

Hosting

Website hosted by Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, United States. Database and client accounts hosted by Supabase, Inc., on servers located in the European Union (chosen region, for example Paris).

Personal data protection

Easyfly processes your personal data in accordance with Law No. 2024/017 of 23 December 2024 on the protection of personal data in Cameroon. Number or reference of the authorisation issued by the Personal Data Protection Authority.

Data collected. Name, email, phone number, city, information about your project (destination, education level, languages, funding, timeline) and, if you create a client account, the progress of your file.

Purposes. Organising your appointments, contacting you at your request, providing and following up the support service. Your data is never sold or used for advertising.

Legal basis. Your consent, collected before any form is sent, then the performance of the support contract.

Recipients. Only the Easyfly team and our technical providers (hosting, email delivery), who are bound by confidentiality. The documents in your file are sent to schools and consular authorities only as part of your procedure and with your consent.

Transfers outside Cameroon. Our technical providers host data outside Cameroon. These transfers are governed by specify the safeguards and the authorisation obtained.

Retention period. Call-back requests are kept for 24 months after the last contact. Client data is kept for the duration of the support, then legal archiving period to be specified.

Minors. If you are under 18, you need the consent of your parents or legal guardian before sending us your information.

Client area documents and messages. The documents, proofs of payment and photos you upload, and your messages, are stored with our data host (Supabase). Documents and proofs are only accessible to you and to the Easyfly team handling your file; they are erased along with your account.

Site assistant. Questions asked to the assistant (the “Any questions?” bubble) are sent to the artificial intelligence service of Cloudflare (Workers AI), the site’s host, solely to produce the answer. Easyfly does not store them; the conversation stays in your browser until you close the tab. Do not enter personal information (passport number, bank details, documents). Answers are generated automatically and do not replace an adviser’s advice.

Your rights. You can access your data, correct it, object to its processing or ask for it to be deleted by writing to . If you have an account, you can also delete it yourself from your client area (profile menu, “Delete my account”): your login, profile, files and review are erased, your upcoming appointments are cancelled and your appointment history is anonymised. Quotes and invoices are kept to meet accounting obligations. You can also contact the Personal Data Protection Authority.

Cookies and local storage. The website uses no advertising cookies or tracking tools. Only technical information is stored in your browser: your client area sign-in, your chosen language and, during your visit, your answers to the CRS score calculator.